Gypsy Stitchery offers free shipping on all products and all ready-made items will ship within 24 hours of purchase unless the purchase falls on the weekend. If the item is not ready-made - it will let you know in the description. For all custom and non-ready made items - please allow up to 10 days for completion of your items after payment has been received. Everything is handcrafted and made-to-order with special care and attention to detail. I appreciate your patience and am confident that you will be delighted with your purchase.
Refunds on ready made items will be at 100% of the item’s cost on items sent back unused and undamaged within 15 days of original purchase. The item needs to be returned in their original condition and free from smoke and damage and you take care to ensure the item is not damaged in transit. No refunds on made-to-order products, but I will work with you to make the order satisfactory. Buyer is responsible for all shipping charges if they decide to return an item. Sales are final on all custom made-to-order requests.
The store will collect the e-mail address of those who communicate with me via e-mail and use this for marketing – to announce new items or sales. If you do not want to receive e-mail from me in the future, let me know by sending an e-mail, and simply tell me that you do not want to receive e-mail from my company.
If you have additional questions or concerns you may direct me by clicking here: